Privacy Policy
MS Mechanic Services
Effective Date: Jan 16, 2026
MS Mechanic Services ("we", "our", "us") respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using our website or contacting us for services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information when you interact with our website, contact us, or use our services.
Personal Information
This may include:
- Full name
- Phone number
- Email address
- Service address or location
- Motorcycle or vehicle details related to the service request
- Any information you voluntarily provide when contacting us
Non-Personal Information
We may automatically collect certain technical information such as:
- IP address
- Device type
- Browser type
- Operating system
- Pages visited on our website
- Time and date of visits
This information helps us understand how visitors use our website and helps improve our services.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to service inquiries or booking requests
- To provide bike repair and maintenance services
- To communicate with customers regarding appointments or services
- To improve our website and customer experience
- To send important service-related notifications
- To monitor website performance and security
- To comply with legal obligations
We only collect information that is necessary to operate our business and provide services to our customers.
3. Google Ads and Advertising Services
Our website may use Google Ads and related advertising technologies to promote our services and reach customers who are searching for bike repair or maintenance services.
Google may use cookies or similar technologies to:
- Show relevant advertisements to users
- Measure advertising performance
- Improve ad targeting and effectiveness
Google may collect certain anonymous information about your browsing behavior across websites.
You can learn more about how Google uses information from sites that use its services here:
https://policies.google.com/technologies/partner-sites
Users can manage or opt out of personalized advertising by visiting:
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience.
Cookies help us:
- Understand how visitors interact with our website
- Improve website functionality
- Analyze traffic and performance
Cookies do not provide us with access to your computer or any personal information beyond what you choose to share.
You can choose to disable cookies through your browser settings.
5. Information Sharing
We respect your privacy and do not sell, rent, or trade personal information to third parties.
We may share limited information only in the following situations:
- With technicians or staff involved in providing the requested service
- With service providers who help operate our website or business systems
- When required by law or legal authorities
- To protect our legal rights, safety, or property
Any third-party partners we work with are expected to keep your information confidential.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information.
These measures may include:
- Secure website hosting
- Limited access to personal information
- Security monitoring
- Protection against unauthorized access
While we take appropriate precautions, no online system can guarantee absolute security.
7. Third-Party Links
Our website may occasionally contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
Users are encouraged to review the privacy policies of any external websites they visit.
8. Children's Privacy
Our services are intended for individuals who are 18 years or older. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take appropriate steps to remove it.
9. Your Privacy Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information where applicable
To make such a request, please contact us using the details below.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
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